For heating & cooling companies

No-heat calls don't
keep business hours.

Every no-heat call you don't answer dials the next HVAC company on Google. Every missed no-heat call in January is a $400+ job dialing your competitor. Our AI agent answers 24/7, handles questions from your FAQs, captures the details, and sends you everything by text and email instantly.

C
โ— Answering now
Cole
AI Receptionist for HVAC
๐Ÿ“ž (719) 259-5844
Tell him your furnace died. He's AI.
Answers in 0.8s โ€” before the second ring 24/7/365 โ€” nights, weekends, holidays 25 languages detected automatically Live in 5 min โ€” no new hardware
โœ“ Keep your numberโœ“ Works with call forwardingโœ“ No new hardwareโœ“ Your existing carrier or VoIP line
A real call

Here's Cole handling a no-heat call. 38 seconds.

This is an actual call to the number above โ€” not a script, not a mockup. Call it yourself and get the same thing.

0:38 ยท recorded on the line above
INBOUND ยท 9:21 PM ยท COLORADO SPRINGS, CODURATION 0:38
CALLERHi โ€” our furnace just quit and it's supposed to be 18 degrees tonight. Can someone come out?
COLEWe run 24/7 emergency service for exactly this. Is anyone in the home especially vulnerable to the cold โ€” infants, elderly, medical needs?
โœ“ Triage question first โ€” urgency assessed like a seasoned CSR.
CALLERMy mother-in-law is 82, so yeah. What does a service call run?
COLEThe diagnostic is $79, waived if you proceed with the repair. Given the temperature and your mother-in-law, I'm flagging this as priority. What's the address?
โœ“ Diagnostic fee answered straight from the FAQs you upload. Priority flagged on real risk.
CALLER3845 North Academy.
COLEGot it โ€” no heat, elderly resident, 3845 North Academy. Best callback for the technician?
๐Ÿ”” Flagged priority โ†’ full job sent to you by text + email instantly โ†’ you send the tech. Caller never heard a voicemail.
The math

What missed calls cost an HVAC company.

Jan & JulYour call volume doubles exactly when your office can least keep up.
$400+A typical emergency repair ticket โ€” gone to whoever answered first.
$200โ€“500/moWhat a human answering service charges just to take messages you call back.
5 missed calls/week ร— $400 avg job ร— 52 weeks = $104,000/yr  dialing your competitor.
Know your cost before you start

Estimate your monthly bill in 30 seconds.

We charge by the minute, so your bill depends on your call volume. Slide to your numbers โ€” we'll show the math at every plan and highlight the cheapest.

Calls per day15
Average minutes per call2.5
โ‰ˆ 1,125 minutes/month
Compare: a human answering service runs $200โ€“500/mo to take messages. A front desk hire: $3,200+/mo.

Don't know your numbers? Find them in 2 minutes.

The 30-second way: open your phone's call history and count yesterday's business calls. Most service calls run about 3 minutes.
Your phone bill (your CDRs): every carrier and VoIP provider โ€” Verizon, AT&T, RingCentral, Grasshopper โ€” has a usage or call-log page showing each call and its length. That export is your call detail record. Total the month, you're done.
Already use an answering service? Its monthly report states exactly how many calls it handled. That's your floor โ€” it misses the ones it never got.
Estimate high if unsure โ€” there's no penalty. Start at $0/mo, watch your first real month of usage in the dashboard, and pick a plan only when the math says so.
How it works

More than an answering service.

01

Answers every call

The January flood and the July surge โ€” every call picked up, no hold.

02

Answers their questions

Diagnostic fees, brands serviced, maintenance plans โ€” from the FAQs you upload. Problem + address captured.

03

Sends you the job

Full details by text and email the second the call ends โ€” you send the tech.

04

Escalates the unusual

No-heat with vulnerable residents, gas smells, anything serious โ€” you get a call, not a message.

Straight answers

What HVAC owners ask us.

What if it can't answer something?

It never guesses. Cole tells the caller a representative will call them back with the answer, captures their name and number, and sends it to you instantly. Anything urgent still escalates to your phone right away.

Does it work with my current number?

Yes. Forward your existing line โ€” nothing about your number, trucks, or workflow changes. Live in about 5 minutes.

How is this different from my answering service?

An answering service takes a message you call back. Cole answers the caller's questions from your own FAQs, captures the problem + address, and sends you everything by text and email instantly โ€” for a fraction of the monthly cost.

What does it cost?

Pay per call. Starts at $0/mo at $0.40/min, dropping to $0.20/min on bigger plans. No setup fees, cancel anytime.

The honest part

What happens when Cole doesn't know.

The question every owner should ask about an AI on their phones.

He never guesses.If a caller asks something outside the FAQs you uploaded, Cole doesn't improvise an answer. He says a representative will call them back with the answer โ€” and captures their name and number so you can.
You see everything.Every call gets a full transcript and summary. If something ever sounds off, you'll see exactly what was said โ€” word for word.
You're in control.Update the FAQs anytime and Cole knows it on the next call. And if it's not for you, turn it off and cancel โ€” no contract, no setup fees to walk away from.

Starts at $0/mo. Pay per call.

Per-minute rates from $0.40 down to $0.20 as you grow. No setup fees. Cancel anytime.

See pricing โ†’
Stop losing no-heat calls

Your phone is ringing
right now.

Build your own Cole in under 5 minutes. First calls are on us.

Get started free โ†’
๐Ÿ“ž Try Cole live โ€” (719) 259-5844