For property management companies

Tenants call at
midnight. Someone
answers.

Every after-hours call you miss is a leasing lead lost or a maintenance emergency left ringing. Maintenance emergencies, leasing calls, rent questions — handled 24/7 from the FAQs you upload, with every detail sent to your team by text and email instantly. Your managers get their nights back.

R
● Answering now
Rachel
AI Receptionist for Property Management
📞 (928) 364-3603
Report a flooded unit. She's AI.
Answers in 0.8s — before the second ring 24/7/365 — nights, weekends, holidays 25 languages detected automatically Live in 5 min — no new hardware
✓ Keep your number✓ Works with call forwarding✓ No new hardware✓ Your existing carrier or VoIP line
A real call

Here's Rachel handling a midnight maintenance call. 47 seconds.

This is an actual call to the number above — not a script, not a mockup. Call it yourself and get the same thing.

0:47 · recorded on the line above
INBOUND · 12:03 AM · PHOENIX, AZDURATION 0:47
CALLERHi, there's water coming through my ceiling — I think the unit upstairs is flooding. This is unit 4B.
RACHELThank you for calling right away — active water through a ceiling is an emergency and I'm flagging it now. Is the water near any electrical fixtures or outlets?
✓ Emergency recognized instantly; safety question a trained coordinator would ask.
CALLERIt's coming through the light fixture, actually. Should I do something?
RACHELDon't touch the fixture and don't use that switch. If you can, place a container under the leak and stay clear. Maintenance is being notified right now. Can I confirm your callback number?
✓ Clear safety guidance; emergency escalation already in motion.
CALLERYeah, it's 555-0184. Please hurry.
RACHELConfirmed — unit 4B, active ceiling leak through a light fixture, on-call maintenance alerted as an emergency. You'll hear from them shortly.
🔔 Emergency escalated → full report sent to your team by text + email instantly → manager never lost a night of sleep over a non-emergency again.
The math

What missed calls cost a PM company.

After-hoursis when maintenance emergencies and a surprising share of leasing calls happen.
$1,800/moAverage rent on a unit — every extra week vacant from a missed leasing call costs ~$450.
BurnoutThe real cost of managers fielding midnight calls — turnover on your own team.
2 missed leasing calls/week × $450 (a week of vacancy) × 52 weeks = $46,800/yr  in extended vacancies alone.
Know your cost before you start

Estimate your monthly bill in 30 seconds.

We charge by the minute, so your bill depends on your call volume. Slide to your numbers — we'll show the math at every plan and highlight the cheapest.

Calls per day15
Average minutes per call2.5
≈ 1,125 minutes/month
Compare: a human answering service runs $200–500/mo to take messages. A front desk hire: $3,200+/mo.

Don't know your numbers? Find them in 2 minutes.

The 30-second way: open your phone's call history and count yesterday's business calls. Most service calls run about 3 minutes.
Your phone bill (your CDRs): every carrier and VoIP provider — Verizon, AT&T, RingCentral, Grasshopper — has a usage or call-log page showing each call and its length. That export is your call detail record. Total the month, you're done.
Already use an answering service? Its monthly report states exactly how many calls it handled. That's your floor — it misses the ones it never got.
Estimate high if unsure — there's no penalty. Start at $0/mo, watch your first real month of usage in the dashboard, and pick a plan only when the math says so.
How it works

More than an answering service.

01

Answers every call

Tenant calls, leasing inquiries, vendor calls — every one picked up, no hold.

02

Answers their questions

Rent due dates, portal help, unit availability — from the FAQs you upload. Unit + issue captured.

03

Sends you the job

Full details to your team by text and email the second the call ends — routed to the right person.

04

Escalates the unusual

Active leaks, no-AC in summer, lockouts, anything urgent — on-call gets a call, not a message.

Straight answers

What PM operators ask us.

What if it can't answer something?

It never guesses. Rachel tells the caller a representative will call them back with the answer, captures their name and number, and sends it to you instantly. Anything urgent still escalates to your phone right away.

Does it work with my current number?

Yes. Forward your existing line — nothing about your number, trucks, or workflow changes. Live in about 5 minutes.

How is this different from my answering service?

An answering service takes a message you call back. Rachel answers callers from your own FAQs, captures the unit + issue, and sends your team everything by text and email instantly — for a fraction of the monthly cost.

What does it cost?

Pay per call. Starts at $0/mo at $0.40/min, dropping to $0.20/min on bigger plans. No setup fees, cancel anytime.

The honest part

What happens when Rachel doesn't know.

The question every owner should ask about an AI on their phones.

She never guesses.If a caller asks something outside the FAQs you uploaded, Rachel doesn't improvise an answer. She says a representative will call them back with the answer — and captures their name and number so you can.
You see everything.Every call gets a full transcript and summary. If something ever sounds off, you'll see exactly what was said — word for word.
You're in control.Update the FAQs anytime and Rachel knows it on the next call. And if it's not for you, turn it off and cancel — no contract, no setup fees to walk away from.

Starts at $0/mo. Pay per call.

Per-minute rates from $0.40 down to $0.20 as you grow. No setup fees. Cancel anytime.

See pricing →
Give your managers their nights back

Your phone is ringing
right now.

Build your own Rachel in under 5 minutes. First calls are on us.

Get started free →
📞 Try Rachel live — (928) 364-3603