For water & fire restoration companies

Floods don't wait
for office hours.

Every emergency you don't answer goes to the next restoration crew on Google. When a homeowner has three inches of water at midnight, the company that answers wins the job. Our AI agent picks up every call, answers from your FAQs, captures the details, and sends you everything by text and email instantly.

D
● Answering now
Dana
AI Receptionist for Restoration
📞 (980) 470-6858
Tell her your basement's flooding. She's AI.
Answers in 0.8s — before the second ring 24/7/365 — nights, weekends, holidays 25 languages detected automatically Live in 5 min — no new hardware
✓ Keep your number✓ Works with call forwarding✓ No new hardware✓ Your existing carrier or VoIP line
A real call

Here's Dana handling a midnight flood. 52 seconds.

This is an actual call to the number above — not a script, not a mockup. Call it yourself and get the same thing.

0:52 · recorded on the line above
INBOUND · 12:14 AM · CHARLOTTE, NCDURATION 0:52
CALLERThere's water everywhere — my water heater burst and it's spreading into the hallway. Are you guys open?
DANAWe're available 24/7 — I can get this moving right now. First, if it's safe to do so, shut off the water at the main. Is anyone in danger?
✓ Calms the caller and leads with safety — like your best intake coordinator.
CALLERNo, we're fine, just panicking. How fast can someone get here? And is this covered by insurance?
DANACrews respond within 60–90 minutes for emergencies. Most water damage like this is covered — we bill insurance directly and document everything for your claim. What's the property address?
✓ Response time and insurance answered straight from the FAQs you upload. Address captured.
CALLER204 Birchwood Court. Please hurry.
DANAGot it — burst water heater, active spread, 204 Birchwood Court. I'm flagging this as an emergency right now. What's the best callback number?
🔔 Flagged emergency → full intake sent to you by text + email instantly → you roll the crew. Caller never heard a voicemail.
The math

What missed calls cost a restoration company.

60–90 minThe response window homeowners expect — whoever answers first usually gets the job.
$5K–$20KTypical insurance-funded water job. One missed midnight call is real money.
$200–500/moWhat an answering service charges just to take a message you call back.
2 missed emergencies/mo × $8,000 avg job × 12 months = $192,000/yr  going to whoever answered.
Know your cost before you start

Estimate your monthly bill in 30 seconds.

We charge by the minute, so your bill depends on your call volume. Slide to your numbers — we'll show the math at every plan and highlight the cheapest.

Calls per day15
Average minutes per call2.5
≈ 1,125 minutes/month
Compare: a human answering service runs $200–500/mo to take messages. A front desk hire: $3,200+/mo.

Don't know your numbers? Find them in 2 minutes.

The 30-second way: open your phone's call history and count yesterday's business calls. Most service calls run about 3 minutes.
Your phone bill (your CDRs): every carrier and VoIP provider — Verizon, AT&T, RingCentral, Grasshopper — has a usage or call-log page showing each call and its length. That export is your call detail record. Total the month, you're done.
Already use an answering service? Its monthly report states exactly how many calls it handled. That's your floor — it misses the ones it never got.
Estimate high if unsure — there's no penalty. Start at $0/mo, watch your first real month of usage in the dashboard, and pick a plan only when the math says so.
How it works

More than an answering service.

01

Answers every call

One panicked homeowner or five at once — no hold, no voicemail.

02

Answers their questions

Response times, insurance billing, what to do right now — from the FAQs you upload. Address + severity captured.

03

Sends you the job

Full intake by text and email the second the call ends — you roll the crew.

04

Escalates the unusual

Active flooding, fire scenes, commercial losses — you get a call, not a message.

Straight answers

What restoration owners ask us.

What if it can't answer something?

It never guesses. Dana tells the caller a representative will call them back with the answer, captures their name and number, and sends it to you instantly. Anything urgent still escalates to your phone right away.

Does it work with my current number?

Yes. Forward your existing line — nothing about your number, trucks, or workflow changes. Live in about 5 minutes.

How is this different from my answering service?

An answering service takes a message you call back. Dana answers the caller's questions from your own FAQs, captures the address + severity, and sends you everything by text and email instantly — for a fraction of the monthly cost.

What does it cost?

Pay per call. Starts at $0/mo at $0.40/min, dropping to $0.20/min on bigger plans. No setup fees, cancel anytime.

The honest part

What happens when Dana doesn't know.

The question every owner should ask about an AI on their phones.

She never guesses.If a caller asks something outside the FAQs you uploaded, Dana doesn't improvise an answer. She says a representative will call them back with the answer — and captures their name and number so you can.
You see everything.Every call gets a full transcript and summary. If something ever sounds off, you'll see exactly what was said — word for word.
You're in control.Update the FAQs anytime and Dana knows it on the next call. And if it's not for you, turn it off and cancel — no contract, no setup fees to walk away from.

Starts at $0/mo. Pay per call.

Per-minute rates from $0.40 down to $0.20 as you grow. No setup fees. Cancel anytime.

See pricing →
Stop losing emergency jobs

Your phone is ringing
right now.

Build your own Dana in under 5 minutes. First calls are on us.

Get started free →
📞 Try Dana live — (980) 470-6858